Criminal law and immigration law

Scam victim in France: your rights as a foreigner

A deposit paid for a flat that does not exist, a prefecture appointment bought online, a "lawyer" paid for papers that never arrive. The firm tells you what the law allows, what to do right now, and what this situation changes for your residence status.

Gabriel Lassort, member of the Bordeaux Bar since 2018 · 4.9 / 5 from 180 Google reviews · 05 47 74 93 92

Written reply from the firm within two working days, anywhere in France.

Key points

Being the victim of a scam does not give you a residence permit. For a scam victim, the Code de l'entrée et du séjour des étrangers et du droit d'asile (CESEDA) provides a permit (titre de séjour) in only two situations: the victim of human trafficking or pimping who files a complaint or testifies (article L. 425-1), and the victim of undignified housing who files a complaint (article L. 425-11, since the law of 26 January 2024). For every other scam, the useful law is criminal law, banking law and compensation: file a complaint, challenge the transaction with your bank, claim compensation. The police must accept your complaint whatever your residence status (article 15-3 of the Code de procédure pénale).

Last updated 9 October 2026. Written by Gabriel Lassort, member of the Bordeaux Bar since 2018.

What to do in the first hour

Do not pay anything more. The scammer almost always comes back with a new request: "file fees", "insurance", "last step", or a promise of a refund in exchange for a small payment. Note down their contact details, then cut contact.

Tell your bank, in writing. If you did not make the payment yourself (card used without your knowledge, access to your account, a transfer you approved after a call from a fake bank adviser), report it quickly so that the payment card or account access is blocked (article L. 133-17 of the Code monétaire et financier) and challenge the transaction: at the latest thirteen months after the debit, but every day counts (article L. 133-24). If you made the transfer yourself, ask for a recall of the funds: the bank must try to recover them (article L. 133-21), but it does not have to succeed.

Keep everything. Messages, advert, profile, phone number, email address, bank details you were given, proof of payment: take dated screenshots before the advert or profile disappears, and delete nothing.

What happened to you, and what the law says

You paid for something that did not exist

A deposit for a flat you only saw in photos, fees for a job offer, a prefecture appointment sold on a social network. This is fraud (escroquerie, article 313-1 of the Code pénal), punished by five years in prison and a fine of 375,000 euros, and more when the offender pretends to be a public official or takes advantage of the victim's vulnerability (article 313-2). You can file a complaint, take action with your bank and, under certain conditions, claim compensation. You cannot obtain a residence permit simply because you were deceived.

Page of the firm: Housing scam in Bordeaux.

You were exploited: undignified housing, unpaid work, coercion

An overcrowded flat rented at a high price because you have no papers, an employer who keeps your documents, a person who brought you to France and holds you through debt. The law punishes anyone who subjects a person, whose vulnerability or dependence is obvious or known to them, to working or housing conditions incompatible with human dignity (article 225-14 of the Code pénal, seven years in prison), and human trafficking (article 225-4-1).

The victim of undignified housing who files a complaint receives a one-year "private and family life" permit (carte "vie privée et familiale"), renewed during the criminal proceedings (article L. 425-11). The victim of trafficking or pimping who files a complaint or testifies, and who has broken all ties with the offender, receives the same permit, with the right to work. If the offender is finally convicted, a resident card (carte de résident) is issued, provided the victim's stay is lawful (articles L. 425-1 and L. 425-3). Exploitation at work alone does not open a specific permit: it gives access to one only if the facts amount to trafficking, which the firm assesses with you before any complaint.

Page of the firm: Does a complaint give me papers?

You were sold papers, an appointment, a fake lawyer

An "adviser" paid for an ANEF file, a fake law firm, a work contract bought for a regularisation. You are the victim of fraud and, often, of the unlawful use of the title of lawyer (article 433-17 of the Code pénal, article 74 of the law of 31 December 1971). You may also be exposed yourself: if a false document was handed to the prefecture in your name, the administration can withdraw at any time a permit obtained by fraud (article L. 241-2 of the Code des relations entre le public et l'administration) and report the facts to the public prosecutor. So the firm reads your file before talking about a complaint: which document was filed, by whom, what you knew. The complaint comes afterwards, and your residence file is taken up again on its real merits.

Page of the firm: I paid a fake lawyer or an intermediary for my residence permit.

Filing a complaint as a foreigner

At the police station or gendarmerie, officers must accept your complaint, even if you are not in the right department. A report is drawn up and you are given a receipt immediately (article 15-3 of the Code de procédure pénale). If you do not understand French, you have the right to an interpreter (article 10-2). For a person without a permit, the firm prefers a written complaint addressed to the prosecutor.

For a fraud committed on the internet by someone you have never met, the complaint can also be filed online on the THESEE service, which is for adults only. It requires FranceConnect identification, which many recent arrivals do not have, and it is never compulsory (articles 15-3-1 and D. 8-2-1).

Lastly, you can write to the public prosecutor (procureur de la République): a drafted complaint, with the evidence, sent by registered letter (article 40). The prosecutor decides what follows and informs you (article 40-2). If the prosecutor tells you that no prosecution will be brought, or if three months pass without any reply to a complaint filed with them against a receipt or by registered letter, you can bring a civil party claim before the investigating judge (article 85), with a deposit set according to your means (article 88). This is the route the firm recommends.

A report to Pharos or to a platform is not a complaint.

Getting your money back: what is possible

If the transaction was made without your consent, your bank must refund you by the end of the next working day after your report, unless it suspects fraud on your part and informs the Banque de France (article L. 133-18), or unless it proves gross negligence on your part (articles L. 133-19 and L. 133-23). In a case decided on 23 October 2024, the Cour de cassation ruled out gross negligence for a customer who was put at ease by a call showing their bank's phone number; on 4 March 2026, it recalled that approving a message that clearly announces a payment can be gross negligence.

If you made the transfer yourself, the transaction is authorised and the bank does not have to refund you. It must try to recover the funds (article L. 133-21) and give you the information you need to take legal action. The money is then recovered from the offender, once identified through the investigation, or through the compensation board for crime victims (commission d'indemnisation des victimes d'infractions, CIVI). It can compensate the victim of a fraud who cannot obtain any compensation elsewhere and is in a serious material or psychological situation, subject to a means test, provided the facts took place in France (articles 706-3 and 706-14 of the Code de procédure pénale) without any requirement of lawful residence. The claim must be filed within three years of the offence (article 706-5).

What the firm does, and at what price

The firm reads your documents and replies in writing within two working days: what you must do right now, how the facts are classified in law, what this situation changes or not for your residence status, and what it proposes. You then decide. Everything is done remotely, anywhere in France; payment is made online after this reply.

Fees (fixed fees incl. VAT, paid online after the written reply)
First written opinion, deducted from the following steps200 €
Complaint to the prosecutor and steps with the bank590 €
Civil party complaint, after the firm's complaint (deposit not included)+ 500 €
Complaint where forged documents were filed at the prefecture in your name1,200 €
Complaint and application for a victim's residence permit (undignified housing, trafficking), in three instalments1,500 €
Compensation board for crime victims (fraud, subject to a means test)690 €
Claim to the bank and banking ombudsman, without a complaint350 €

Several victims of the same scammer can file a joint complaint: 590 € for the first, 250 € for each additional victim. To take up a residence file again: the firm's fees for a residence permit (in French), with the written opinion deducted. Legal aid (aide juridictionnelle) may, depending on your situation, cover the civil party complaint and the compensation board claim; the firm checks this before any commitment.

Frequently asked questions

I do not have a residence permit. Can I file a complaint?+

Yes. Police officers and gendarmes must accept every complaint and give you a receipt (article 15-3 of the Code de procédure pénale), and you have the right to an interpreter. The firm can also file the complaint in writing with the public prosecutor.

Will a complaint give me papers?+

Not by itself. For a scam victim, only the victim of trafficking or pimping (article L. 425-1 of the CESEDA) and the victim of undignified housing (article L. 425-11) who file a complaint receive a residence permit. For a fraud, the complaint can count in an application for exceptional admission to stay (admission exceptionnelle au séjour), together with the other elements of your life in France; it does not replace them.

I paid a fake lawyer. Am I at fault?+

You are first of all a victim. But if a false document was filed at the prefecture in your name, the administration can withdraw the permit obtained and report the facts. The firm analyses your file before any complaint.

Can my bank refuse to refund me?+

If you made the transfer yourself, yes: the transaction is authorised, and the bank only has to try to recall the funds. If the transaction was made without your consent, the refund is due, unless the bank proves gross negligence.

Can I be compensated if the scammer is never found?+

The compensation board for crime victims (CIVI) can compensate the victim of a fraud on three conditions: no compensation possible elsewhere, a serious material or psychological situation, and resources below a ceiling (article 706-14 of the Code de procédure pénale). The facts must have taken place in France and the claim must be filed within three years.

Does the firm act outside Bordeaux?+

Yes. The complaint, the steps with the bank and the claim to the compensation board are prepared remotely, anywhere in France.

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Texts cited

You have just paid, or you have just understood.

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